Property/ Landlord & Tenant Disputes

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Property & Housing Dispute

Answer a few questions to help us understand whether your issue may be suitable for further consideration.

Is the property located in England or Wales? *YesNo

Which best describes your relationship to the property? *I am a tenantI am a landlordI occupy the property but I am not the tenant or owner

About the property arrangement

This helps us understand what type of housing situation applies.

Which of the following best describes the property arrangement? *Assured shorthold tenancy (AST)Social or council housingLicence or lodger arrangementCommercial or mixed-use propertyNot sure

Who is bringing the issue? *The tenantThe landlordSomeone else occupying the propertyNeighbour / adjoining property owner

What is the issue?

Select the option that best describes the main problem you’re dealing with.

What is the main issue you’re dealing with? *Eviction or threat of evictionDisrepair or poor housing conditionsDeposit disputeRent arrears or rent increaseHarassment or unlawful behaviourService charge disputeBoundary / neighbour disputeLease-related disputeOther housing-related issue

Roughly what financial value is involved (if any)? *No clear financial value / not sureUnder £1,000£1,000 – £5,000£5,000 – £25,000£25,000 – £100,000Over £100,000

Is this issue ongoing? *Yes, it is ongoingNo, it has already happenedNot sure

Timing and urgency

These questions help us understand how urgent the situation is.

When did the issue first start? *Within the last 2 weeks2–8 weeks ago2–6 months agoMore than 6 months agoNot sure

Is there an immediate risk of losing your home or being locked out? *YesNoNot sure

Current status and evidence

This helps us understand what has already happened and what information may be available.

Has any formal notice been served in relation to this issue? *YesNoNot sure

Are there any court proceedings underway or planned? *Yes, proceedings are underwayYes, proceedings are plannedNoNot sure

What evidence or documents do you have available? *Tenancy agreement or contractNotice documents (e.g. section 21 / section 8)Emails, letters, or messagesPhotos or videosRent statements or payment recordsNone of the above

viability_score

Your result - Possible legal issue.

Your responses suggest that your situation may be suitable for referral to a solicitor.

Based on what you’ve told us, it appears there may be a Possible legal issue. If you would like to share your results for potential referral to an SRA regulated solicitor or law firm, please confirm your consent below.

Your result - Not clear

Based on the information you’ve provided, it is Not Clear if you have an actionable legal issue. Unfortunately due to this we're unable to progress your details for referral at this stage.

This doesn’t necessarily mean you don’t have a legal issue, but we’re unable to determine suitability for referral based on the information provided.

Next steps you can take.

You may wish to seek independent legal advice or gather further information before exploring next steps.

Your result - Unlikely

Based on the information you’ve provided, it is Unlikely that this situation would lead to a viable legal claim and would not be considered suitable for referral.

This assessment is for guidance only. You may wish to seek independent legal advice if you are unsure.

Consent *

I would like my results to be shared for possible referral to an SRA-regulated solicitor or law firm.

Briefly describe what happened (key facts) and what you would like to achieve. *• What happened (Key facts - in date order, if possible) • What you believe went wrong • What you would like to happen next (e.g. compensation, resolution, reversal of a decision) • any documents or evidence you already have (e.g. emails, letters, contracts, messages, witnesses)

Name of the other party (person or business), if known *For example, a landlord, tenant, letting agent, or property owner. If unknown, you may write “Unknown”.

Approximate date of the main issue *If unsure, give your best estimate.

Name *

Phone *

Email Address *

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